🚀 Plan for the weird tweet. AI edge cases scale with users.

PM AI Feature Launch
(2026 Edition)

5 launch stages and 5 rules for AI feature launches.

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5 Stages

1.

Internal dogfood — at least 2 weeks before external

2.

Closed beta with select power users

3.

Limited public beta with feedback widget

4.

Gradual rollout with kill switches

5.

Full launch with marketing

5 Rules

1.

Eval thresholds must be met at each stage

2.

Kill switch tested before any rollout

3.

Communicate uncertainty honestly in launch copy

4.

Set up monitoring for hallucination and refusal rates

5.

Plan for the 'weird tweet' — viral edge cases will happen

FAQ

Why do AI features fail at launch more often than non-AI features?

Because edge cases scale with users, and AI edge cases are weirder than UI edge cases. A non-AI feature might fail with bad data; an AI feature can fail in ways nobody anticipated. Gradual rollout, eval-driven gates, and kill switches turn would-be disasters into small incidents.

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