🛍️ D2C PMs own the entire brand stack

PM D2C Brands
(India Edition)

5 dynamics and 5 metrics for D2C PMs.

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5 Dynamics

1.

Performance marketing CAC is the binding constraint — product exists to beat it

2.

Repeat rate is everything — D2C math breaks without it

3.

Content + commerce — brands win by owning the story, not just the SKU

4.

Quick commerce eating share — listings on Zepto/Blinkit are mandatory for FMCG D2C

5.

Offline eventually — pure-online D2C caps out; brands graduate to general trade

5 Metrics

1.

CAC / LTV ratio

2.

Repeat purchase rate at 3, 6, 12 months

3.

Contribution margin per order

4.

RTO / NDR rate — India D2C lives or dies on this

5.

Attribution across Meta, Google, SEO, and organic

FAQ

Is D2C PM different from e-commerce PM?

Yes. E-commerce PMs work on marketplaces where the brand is not theirs. D2C PMs work on a single-brand stack where product, marketing, and retention are tightly coupled. Decisions about pricing, packaging, and acquisition all flow through product. Smaller scale, but broader scope per PM.

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