🔓 Open commerce is a 5-year bet, not a quarterly one

PM ONDC
(India Edition)

5 dynamics and 5 metrics for PMs building on ONDC.

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5 Dynamics

1.

Network participants split into buyer apps, seller apps, logistics, payments

2.

Catalogue quality across sellers is the unlock — fragmented catalogues frustrate

3.

Commission structure differs from closed marketplaces — different economics

4.

Buyer app discoverability is the hard problem — how users find the right seller

5.

Still early — ONDC is evolving rapidly; expect spec changes

5 Metrics

1.

Transactions via ONDC network

2.

Catalogue coverage across seller apps

3.

Buyer-to-seller conversion per search

4.

Cross-network seller satisfaction

5.

Return / dispute rate

FAQ

Is ONDC real competition to Amazon and Flipkart?

Aspirational, not yet. ONDC handles a meaningful but small share of Indian e-commerce in 2026. Long-term potential is real — an open network reduces Amazon/Flipkart's gatekeeping power. Short-term, UX and catalogue inconsistency across network participants limit adoption. The 5-year arc matters more than quarterly numbers.

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